Keto Mastery FAQ

Can I become a Keto Mastery member from any country?

Yes! Keto Mastery content is currently available in English and Spanish but will be available in additional languages in the near future.

Is the Keto Mastery for beginners or more advanced people?

Keto Mastery is designed to help people learn in depth, yet practical topics, such as the ketogenic therapies as they relate to body composition, neurological conditions, and so much more. If you are looking to expand your knowledge of ketosis, understand the current science behind its benefits, and use that information to serve and help others, then Keto Mastery is for you!sues persist, please contact our support team

I am having trouble logging in, what should I do?

First, check to make sure your password is correct. If you forgot your password, just click the Forgot Password link to reset it. If login issues persist, please contact our support team at [email protected]

I am having trouble playing videos and seeing certain content within the course.

Check your internet connection and try logging in through a different web browser. Also, make sure the web browser you’re using is up-to-date. If you’re still having issues, please contact our support team at [email protected]

I have not received a confirmation or follow up email. What should I do?

Please check your spam or junk folder and add [email protected] to your email contacts.

I have passed my final exam. What should I expect?

Congratulations! We will send you an email from yourfriends@ketogenic.com with additional information within 3 business days from the date you completed the exam.

I have a suggestion for Keto Mastery. Who should I tell?

 We love suggestions and are always looking to improve Keto Mastery. 

How much does the course cost?

The Keto Mastery course, when paid in full, is $1,997. We also offer payment plans on all offers.

How do I pay for the course?

Payment for the course is by credit card and handled through our online payment form. If you select the payment plan option, monthly cost is automatically charged on the date you sign up and every month therafter.

What is the process of recertification?

Once you pass the final exam to become a Keto Mastery Specialist (KMS), Certification will be valid for 2 calendar years. Recertification is $199 (waived for the year 2021) and requires one to attend a conference that has a keto-specific talk to stay up to date with new keto information and provide documentation of attendance.

How do I cancel my membership?

To cancel please reach out to [email protected]

What is your Refund Policy?

We have a 30-day satisfaction guarantee.  If you are not happy with the course, please reach out to us at [email protected] and we will do our best to make sure we get back to you as quickly as possible